3rd - 5th Aug 2018 / Baskerville Hall

FAQs

We have collected together some information about the festival as well as answers to common questions. If you don’t find the answer to what you are looking for, please get in touch with us via the contact page.

Where is the Festival?

Baskerville Hall is at Clyro Court, Hay-on-Wye, Powys HR35LE just off the A438

From London

160 – 180 minutes
Take the M40 to Oxford, leaving at Junction 8 and taking the A40 through Cheltenham and Gloucester to Ross-on-Wye. Take the A49 to Hereford, and follow the A438 Brecon road to Clyro.

From Bristol

100 – 120 minutes.
Take the M4 westbound across the Severn Bridge, leaving at Newport Junction 24 and follow signs for Monmouth onto the A40 to Abergavenny and Crickhowell. Turn onto A479 Builth Wells road to Talgarth. Follow signs for Hereford on the A4078, turning onto the A438 at Glasbury to Clyro.

From Birmingham

100 – 120 minutes.
Take the M5 southbound, leaving at Junction 7 for Worcester. Follow signs for Hereford on the A4103 then follow the A438 Brecon road to Clyro.

From Cardiff

60 – 80 minutes.
Leave the M4 at Junction 32 and take the A470 via Merthyr Tydfil and Brecon turning onto the A438 Hereford road at Glasbury to Clyro.

Local Taxis

A2B taxis: 07970 915 040
Glasbury Taxis: 07966017714
Book town taxis: 07881726547

There is further local information on their website.

Tickets

There won’t be any tickets sold on the gate so please purchase in advance of arrival. Buy your tickets here (no booking fees). Over 18’s only and photographic ID is required. If you have bought a ticket but cannot attend they are non-refundable but you can sell them or gift them to others. We will need to be informed of the change of ticket holder details by you. We will also need a home address, email and contact number sent to info@truefest.co.uk

Festival access

You will be pointed out where the accreditation office is where you can get your wristbands. Either a print off of your e-ticket or showing it on a smart phone are both acceptable. Make sure the details are updated before arrival and that you have some form of photo ID with you.

Arrival times-

  • 3rd August midday opening, last entry 10pm. No access afterwards.
  • 4th August accreditation reopens at 11am and closes at 8pm
  • 5th August accreditation reopens at 11am and closes at 5pm
  • 6th August – all guests must vacate the site by midday

The same restrictions apply if you leave site during the festival. Access after a certain time will not be allowed until accreditation re-opens the next day.

Accessibility

Anyone with specific requirements please email us at info@truefest.co.uk and there will be one free ticket for any registered carers. The main site containing the entertainment, food and drink is flat and wheelchair accessible with a disabled toilet. The campsite field has an inclined road joining it to the main festival area.

There will be strobe lighting at the event so we’d advise anyone susceptible to seizures not to attend.

No dogs are allowed on site except for guide dogs.

Parking

All parking is free including for camper vans, caravans and live in vehicles. The festival site is quite small and very easy to get around so the main parking area is close to where camping is available.

Camping

On arrival you will be directed by our lovely stewards as to where to be able to camp. There is no parking of cars next to your tents in the main camping areas and there are separate areas for live in vehicles. You can leave site during the festival but if driving please inform a steward in case where you parked might cause any issues.

Hotel rooms

A limited number of rooms will be made available via our website. There are double, twin and group rooms available plus for larger groups of 8 and 16 people there are dorm rooms which work out as the best value for having your own facilities and late night access to the mansion. Please subscribe to our mailing list and Facebook page for news and notifications.

You will need to have purchased tickets before you can book a hotel room. During the festival you will be given a special room access wristband to get past security.

If you have a room booked please park and then get your wristband from accreditation before going to the hotel main entrance reception to check in and get your key. Please don’t lose you key as they are expensive to replace.

Facilities

They are all free to use and there are indoor flushing toilets that are accessible from 9am to 5am for campers and in between those times there will be portable toilets available to use on site. Keep an eye out for signs with the times the sauna and swimming pool can be used. There is a cash machine on site that charges a small fee but we recommend bringing plenty with you.

Food and drink

There will be outdoor dining providing breakfast, lunch and dinner with vegetarian and vegan options. Indoor dining provided by the hotel. There will be a a cocktail bar where you can get proper coffees as well as indoor bars all at very reasonably prices not like most festivals.

You can bring food on site and proper gas camping stoves can be used but no open fires or BBQ’s anywhere on site. If you have one a proper fire pit will be ok to use as long as sited a safe distance from any tents or anything flammable.

Alcohol

Guests can bring one crate of beer or cider (cans only) or one 70cl bottle of spirits or two bottles of wine. Please decant wine or spirits into plastic containers and please use the recycle bins provided on site.

Please do not bring your own drinks away from the campsite into the main entertainment area or you are likely to get it confiscated by security.

Medical

We will have a qualified medical team on site with a sign posted base. Please bring any medication needed and any problems please inform a member of staff, security and stewards if there is a problem.

Final notes

Please look out for each other and get to know your neighbours as everyone who comes to Truefest is pretty lovely and friendly. Mpora didn’t rate us as ‘the UK’s friendliest festival’ for nothing 🙂

Don’t be a dick, have a lush time: Obvious really but anyone engaging in any unacceptable/antisocial/illegal behaviour will be removed without refund. Anyone caught gate crashing will be trespassing and removed by security or if need be the police. There is on site CCTV and a 24 hour security team in operation who will be checking wristbands as well as looking after us.

Please leave anything valuable at home and guests are solely responsible for all personal effects and belongings.

These items are prohibited from being taken on site:

  • Glass
  • Illegal substances
  • Nitrous Oxide AND/OR Whippers
  • Portable Laser Equipment and Pens
  • Unauthorised Professional Film or Video Equipment
  • Audio Recorders
  • Megaphones
  • Air Horns
  • Spray Cans
  • Marker Pens
  • Fireworks
  • Flares
  • Chinese or Sky Lanterns
  • Any item which may reasonably be considered for use as a weapon
  • Animals (other than registered guide or hearing dogs)
  • Sound systems
  • Unofficial tabards or reflective jackets
  • Unauthorised items for trading,
  • Offensive weapons

And finally, glitter not litter. Please use biodegradable glitter and help keep our beautiful site tidy.

© Copyright of Truefest Ltd. All rights reserved 2018.
Company number 09996431.

Volunteer at Truefest 2018Privacy PolicyTerms & Conditions